Reach the people building AlexandrIA.
Send support questions, bug reports, product feedback, research-team requests, press enquiries, or partnership ideas.
What to expect
Most product and support emails receive a reply within 24–48 hours. Critical bugs and billing questions are handled first.
24-48h
typical reply
1:1
human support
How we can help
Send the context. We’ll take it from there.
When reporting an issue, include the page URL, the action that failed, and any visible error. For product feedback, describe the research workflow you want AlexandrIA to support.
Already using AlexandrIA? Mention the map, source, or space where you need help so we can trace the issue faster.
Product support
Account and billing questions usually receive a reply within 24–48 hours.
Bug reports
Tell us what happened, what you expected, and include screenshots or console details when useful.
Feature requests
Describe the workflow you want to improve and the outcome you need.
Partnerships
We welcome conversations about integrations, research collaboration, and distribution.
Press
Contact us for interviews, founder background, product information, and media assets.
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