Question 1

What is AlexandrIA ?

Accepted Answer

AlexandrIA is an AI-powered knowledge discovery platform that helps knowledge workers systematically explore, evaluate, and leverage cross-domain insights. Using C-K theory principles and state-of-the-art AI models, we help you discover what others miss and turn research into actionable insights.

Question 2

How do I get started with AlexandrIA ?

Accepted Answer

Getting started is simple: 1) Sign up for an account using your email or SSO, 2) Define your first research challenge or goal, 3) Let our AI agents explore relevant knowledge territories, 4) Visualize discoveries on your interactive knowledge map, 5) Generate insights and documents from your findings.

Question 3

Is AlexandrIA right for me ?

Accepted Answer

AlexandrIA is designed for knowledge workers who regularly need to ramp up on new topics and build lasting expertise. You'll get the most value if you have recurring research needs (consultants, analysts, freelancers), need to build expertise over time, create deliverables from research, work across multiple domains, or value traceability of your sources.

Question 4

How does AlexandrIA compare to ChatGPT or Perplexity ?

Accepted Answer

ChatGPT and Perplexity are excellent for quick Q&A and daily tasks. AlexandrIA serves a different purpose: while chat-based AI is great for quick answers, AlexandrIA helps you build and capitalize on knowledge over time with persistent spaces, visual knowledge maps, managed source libraries, and structured document generation.

Question 5

Is my data used to train AI models ?

Accepted Answer

No. Your data is never used to train AI models. We enforce the strictest data protection settings with all third-party AI providers, explicitly preventing any model training on your data. Your research, documents, and insights remain private.

Question 6

Where is my data stored ?

Accepted Answer

All data is hosted on infrastructure in France with Scaleway and OVHcloud, operated under French law. This ensures compliance with GDPR and European data protection standards. Your data remains under French and EU jurisdiction at every level.

Question 7

What AI models power AlexandrIA ?

Accepted Answer

AlexandrIA uses a combination of leading European AI providers, selected based on the specific task requirements. We also leverage semantic search services hosted in France for enhanced research capabilities.

Question 8

Can I use AlexandrIA with my team ?

Accepted Answer

Yes! AlexandrIA supports team spaces where you can collaborate on research challenges, share knowledge maps, and work together on document generation. Team admins can manage member access and permissions.

Question 9

Is there a free trial available ?

Accepted Answer

We offer a private beta program for early adopters. During this phase, you can explore the platform and provide feedback to help shape the product. Contact us at contact@tryalexandria.fr to request access.

Question 10

Can I export my data ?

Accepted Answer

Yes. You can request an export of your knowledge maps, research findings, and generated documents at any time. We support multiple formats including Markdown, PDF, and structured data exports.

Frequently Asked Questions

Getting Started

AI Capabilities & Accuracy

Data Privacy & Security

Pricing & Usage

Account & Teams

Technical & Integration

Still have questions ?

Frequently Asked Questions

Getting Started

What is AlexandrIA?

How do I get started with AlexandrIA ?

What types of challenges can AlexandrIA help me with ?

Is there a free trial available ?

Is AlexandrIA right for me ?

How does AlexandrIA compare to ChatGPT, Perplexity, or Le Chat ?

I already use other AI tools. How easy is it to switch ?

AI Capabilities & Accuracy

How accurate is AlexandrIA's AI ?

What AI models power AlexandrIA ?

Can AlexandrIA understand my industry-specific terminology ?

What languages does AlexandrIA support ?

How does the knowledge mapping feature work ?

Data Privacy & Security

Is my data used to train AI models ?

Where is my data stored ?

What security measures do you have in place ?

Can I export my data ?

What happens to my data if I close my account ?

Pricing & Usage

How does pricing work ?

What are AI credits and how are they used ?

What happens if I exceed my monthly credit limit ?

Do unused credits roll over ?

Can I cancel my subscription anytime ?

Account & Teams

Can I use AlexandrIA with my team ?

How do team permissions work ?

Can I share my research with people outside my organization ?

Is SSO (Single Sign-On) available ?

Technical & Integration

Does AlexandrIA integrate with other tools ?

Is there an API available ?

What browsers are supported ?

Can I use AlexandrIA on mobile devices ?

How do I report a bug or request a feature ?

Still have questions ?