Question 1

What is AlexandrIA?

Accepted Answer

AlexandrIA is an AI-assisted research workspace for exploring a question, evaluating sources, building visual knowledge maps, and turning selected findings into usable deliverables.

Question 2

How do I get started?

Accepted Answer

Create an account, describe a research challenge, review the proposed exploration, and let the research agents map relevant territories. You can then refine the map, curate sources, and generate documents.

Question 3

What kinds of work is it designed for?

Accepted Answer

AlexandrIA supports market research, competitive intelligence, due diligence, technology scouting, literature reviews, strategic planning, and other work that benefits from structured, traceable research.

Question 4

Who gets the most value from AlexandrIA?

Accepted Answer

It is designed for consultants, analysts, researchers, and teams with recurring research needs, multiple source domains, client deliverables, or a need to build expertise over time.

Question 5

How is it different from ChatGPT or Perplexity?

Accepted Answer

General chat assistants are useful for quick answers. AlexandrIA provides persistent workspaces, visual maps, a managed source library, collaboration, and document generation from curated research.

Question 6

How should I assess AI-generated results?

Accepted Answer

AI output supports—not replaces—professional judgment. AlexandrIA keeps sources traceable so you can verify important claims, and critical decisions should always use validated evidence.

Question 7

Which models and languages are supported?

Accepted Answer

AlexandrIA selects suitable AI and search providers for each task. Research output currently supports English and French independently from the English or French interface.

Question 8

How does knowledge mapping work?

Accepted Answer

A map organizes research goals, concepts, sources, and their relationships visually. You can explore a node in depth, add or remove material, and let the map evolve as evidence changes.

Question 9

Is my data used to train AI models?

Accepted Answer

No. Your data is not used to train AI models. Provider settings prohibit training on your research, documents, and generated insights.

Question 10

Where is my data stored?

Accepted Answer

Application data is hosted in France with Scaleway and OVHcloud and remains under French and European Union jurisdiction.

Question 11

How is access protected?

Accepted Answer

AlexandrIA applies role-based access, authenticated team spaces, private sharing controls where included, and European data-protection practices by design.

Question 12

Can I export or delete my data?

Accepted Answer

Yes. You can request exports of maps, sources, and generated documents, and you can request account-data deletion. A short recovery window may apply before permanent deletion.

Question 13

How does pricing work?

Accepted Answer

A free workspace includes one map. Lite supports up to 10 maps and public sharing. Pro adds unlimited maps, live collaboration, and protected private sharing. Enterprise supports custom governance and deployment.

Question 14

Can I cancel at any time?

Accepted Answer

Yes. You can cancel from account settings and retain access through the end of the current billing period. You can export your research before access ends.

Question 15

Can I collaborate and share outside my team?

Accepted Answer

Team spaces support shared maps and member access. Public sharing is available on Lite, while Pro adds live collaboration and password-protected private links for clients, partners, or teammates.

Question 16

Is single sign-on available?

Accepted Answer

Enterprise deployments can include single sign-on and tailored identity or provider policies. Contact the team to discuss requirements.

Question 17

Are integrations or an API available?

Accepted Answer

AlexandrIA connects to selected research sources and services. API access and custom integrations are available for qualifying Enterprise use cases.

Question 18

Which browsers and devices are supported?

Accepted Answer

Use a current version of Chrome, Firefox, Safari, or Edge. Mobile browsers are supported, but a desktop or tablet provides the best experience for complex knowledge maps and document work.

Question 19

How do I report a problem or request a feature?

Accepted Answer

Email contact@tryalexandria.fr. The team reviews every report and uses the details you provide to investigate issues and prioritize improvements.

Frequently asked questions

Getting started

AI and knowledge mapping

Privacy and security

Plans and collaboration

Technical requirements

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